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Получить треды по статусам и логинам агентов

Обновлено: 12 марта 2026
    ----
    Permissions:INTEGRATOR,OPERATOR,SUPERVISOR
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Параметры запроса
ПараметрОписание

statuses

Список статусов тредов

agentLogins

Список логинов операторов, на которых назначены треды

Пример curl​

$ curl 'http://localhost:8080/api/v1/threads?statuses=ASSIGNED&statuses=CLOSED&agentsLogins=operator11&agentsLogins=operator15' -i -X GET \
    -H 'Authorization: Bearer <integrator_token>' \
    -H 'X-Tenant-Name: local'

Пример HTTP запроса​

GET /api/v1/threads?statuses=ASSIGNED&statuses=CLOSED&agentsLogins=operator11&agentsLogins=operator15 HTTP/1.1
Authorization: Bearer <integrator_token>
X-Tenant-Name: local
Host: localhost:8080

Пример успешного HTTP ответа​

HTTP/1.1 200 OK
X-Request-Id: 979ca28f-29da-4e3a-a86b-b43ecf2a96a9
Vary: Origin
Vary: Access-Control-Request-Method
Vary: Access-Control-Request-Headers
Content-Type: application/json
X-Content-Type-Options: nosniff
X-XSS-Protection: 0
Cache-Control: no-cache, no-store, max-age=0, must-revalidate
Pragma: no-cache
Expires: 0
X-Frame-Options: DENY
Content-Length: 947

[
  {
    "id" : 6,
    "status" : "CLOSED",
    "startTime" : "2024-12-28T11:39:38.145Z",
    "stateChangeTime" : "2024-12-28T11:39:38.145Z",
    "unread" : 2,
    "unanswered" : 2,
    "currentAgent" : 1,
    "currentAgentLogin" : "login#1",
    "lastAgent" : 14,
    "lastAgentLogin" : "login#14",
    "channel" : 26,
    "clientId" : 2,
    "clientExternalId" : "2",
    "clientName" : "client#2",
    "threadUrl" : "http://threads.im/arm/thread/152",
    "tags" : [ ],
    "info" : { }
  },
  {
    "id" : 7,
    "status" : "ASSIGNED",
    "startTime" : "2024-12-28T11:39:38.145Z",
    "stateChangeTime" : "2024-12-28T11:39:38.145Z",
    "unread" : 0,
    "unanswered" : 0,
    "currentAgent" : 1,
    "currentAgentLogin" : "login#1",
    "lastAgent" : 15,
    "lastAgentLogin" : "login#15",
    "channel" : 27,
    "clientId" : 2,
    "clientExternalId" : "2",
    "clientName" : "client#2",
    "threadUrl" : "http://threads.im/arm/thread/167",
    "tags" : [ "2", "1" ],
    "info" : {
      "key" : "value"
    }
  }
]